Open 365 days per year | Walk-ins Welcome

About Us

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Get to Know Our Story

UrgentPaws was created with a care and understanding for pets and their parents. When you need us, we provide you with exceptional quality, expertise, compassion and comfort.

Meet Cassie Knapp, DVM
Chief Medical Officer

Dr. Cassie Knapp brings a wealth of experience to her role as the Chief Medical Officer of UrgentPaws. With an impressive 15-year career as a practicing veterinarian, including intensive work in the emergency room, Dr. Knapp has developed a deep understanding of urgent needs.

Veterinarian holding two small dogs

Addressing the Gap

Recognizing a critical gap between the wellness and emergency options for pets, she was inspired to launch UrgentPaws. Her vision was clear:

“Create a space that combines the compassion of traditional veterinary practices with the efficiency of urgent care.”

This innovative approach ensures that your pets receive high-quality and compassionate care in a timely manner.

Veterinarian holding small cat

Our Mission

Under Dr. Knapp's leadership, UrgentPaws operates with a clear mission:

“Deliver exceptional veterinary care that provides peace of mind in a moment of urgent need.”

This mission reflects her commitment to improving access to high-quality care.

Veterinarian with cat

A Calmer Veterinary Care

We treat every pet as if they were our own, providing high-quality, compassionate care.

The UrgentPaws treatment area, open to the exam rooms

Stay with your pet

The UrgentPaws lobby and reception desk

Know the price before treatment

A private UrgentPaws exam room

Your own room, from start to finish

The UrgentPaws Thousand Oaks lobby

Skip the 24-hour ER

Ready to Give Us a Visit?

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