Urgent Care &Emergency Vet in Duarte, CA

chivir

1 week ago

Thank you so much for the beautiful card and your kind words about Abby. Your support means a lot to me and my family during this difficult time."

Erin V.

3 weeks ago

I took my 17-year-old cat to UrgentPaws for constipation, and the staff was so friendly and kind to all of us. Dr. Lauren Banales was really sweet and understanding about his situation. She put together a treatment plan just for him, and thankfully he’s doing better since we went. The office is super clean and well-equipped. We got his blood work and ultrasound results the same day. Thanks to everyone at UrgentPaws for making a stressful situation a bit easier.

Jimmy B.

3 weeks ago

The Staff here is very Professional, They give Great Advice and treat your pet with the upmost care. I will highly recommend this place to anyone who needs urgent care for their pet.

Elizabeth M.

1 month ago

I took my 17 year old dog for ear infections and used the save my place on the website it was great. Everyone was very nice to us they are not pushy with testing and things you don’t need. We saw Dr. Wong super nice. Pricing is reasonable. Most likely I will take my girlie back for her recheck. I would definitely recommend and I have been a frequent flyer to emergency vets!

Matt S.

1 month ago

We took our very sick cat here and were instantly put in our own private room. There is no waiting room they take you back immediately. All the staff was attentive and caring. The doctors are awesome and the staff is awesome we were worried sick and everyone there helped us know our baby was getting taken care of would definetly recommend to family and friends. Thank you Jimmie, Dr. Cabrera, Val , Dr. Patel and Sam!

Cyan M.

2 months ago

I have (unfortunately) experienced my fair share of emergency vets over the years and this was by far the best experience I have ever had at one. I was able to book a slot just before arriving and my pet and I were put in a room right away. The techs (Jimmie & Val I believe although I am terrible at name recall) were the most patient individuals with my cat who was incredibly frightened and thus acting out in retaliation. Dr. Seo came in shortly afterward and spoke with me in a very respectful manner, explaining all possible diagnoses and walking me through the recommended treatment plan. The space has an "open" treatment area where you are invited to stand alongside your pet while tests and imaging are performed. I personally enjoyed this both so I could comfort my animal while she was trying to have blood drawn but also because I work in the medical field and am familiar with a lot of the equipment used. (I may give a word of warning to non-medical individuals or those who get stressed/upset when their pet is stressed/upset about this component of the clinic, though.) I, personally, enjoyed this option but it is definitely a new feature that I have not previously encountered at an emergency vet. Every single person I interacted with in the facility were incredible. I live in Pasadena and am surrounded by a lot of emergency vet clinics but will absolutely be making the drive to Duarte if I have to seek immediate animal care again (although, fingers crossed, I hopefully do not). I have never written a review for a vet clinic before but felt compelled to given how wonderful of an experience I had at this establishment!!

kathy

2 months ago

techs were super kind and friendly, got us in quickly. exam fee is $141, additional services are at a higher price point of course. vet was also very nice and reassuring. i have a small chihuahua who is very scared of strangers/vet visits and they handled him gently and with great care. would recommend in an urgent situation!

Kye E.

2 months ago

Tbh, I can't give this place enough stars. My girl Countess decidedly does NOT like vets, but here was so different. They all were so calm and kind that she was immediately at ease in spite of it being a new environment with new people and smells. The whole process was very open and inviting. They really took care of her and made sure I understood everything that was happening at all points. I'm looking to make them her primary vets if I can. Seriously they're amazing.

Nicole

3 months ago

I would give them more than 5 stars if I could. I had a great experience here. Highly recommend them if you’re in the unfortunate need for an emergency vet. Everyone was so friendly, honest and helpful. So glad I found it.

David F.

3 months ago

My first time there I was worried about our little fur baby she was in pain but of course when I got there she got better but thank you for the doctor and the staff you guys were awesome made me feel really good I thank you my partner Michael thanks you and our friend Daisy if it wasn't for her she's our angel and thank you again staff!! Do you want to sleep I know I'm good thank you

Andrew G.

4 months ago

Thank you so much to the excellent, attentive, and caring team at Urgent Paws Duarte! Especially Omega, She was very sweet to my cat/son Anakin ! Highly recommended here ! ^.^

Julie B.

5 months ago

We had an end-of-life situation with our sweet dog. From entering until we left, the Urgent Paws staff were incredible. Dr. Wang was great but Omega went above and beyond to make sure we were comfortable, aware of procedure, and treated with the utmost respect. It is such a sad experience but our time at Urgent Paws was the most comforting way to help us through it.

Elizabeth C.

5 months ago

I walked in with my dying cat, and the staff were incredibly kind and compassionate. They gave my daughters and me a private room and took the time to clearly explain everything, including all of our options. We were able to press a button when we were ready to say goodbye to our beloved Snowflake, which meant a lot during such a difficult moment. Thank you to all of the staff for your support and care.

Franck K.

5 months ago

I came here worried about my cat, Draco, because he had what looked like a cyst above his right eye that started two days ago. I was able to make an appointment online easily, and they saw him quickly. Jenny and Tiffany were both so kind, and the vet was great. Everyone was warm, helpful, and made me and Draco feel comfortable right away, which meant a lot because this was my first time bringing Draco in for something like this. They were very honest about pricing, did not overcharge, and took great care of him the entire time. Draco was such a good boy during the visit, and the staff was so sweet with him. One of the vets even got him a little toy, which was such a thoughtful gesture. Overall, I had a really great experience here and felt like Draco was in good hands. I’d definitely recommend them to anyone looking for a vet clinic that is kind, professional, and genuinely caring.

emoji

6 months ago

Thankful for the team here. You can tell the vet techs and doctors really love their job! I appreciate the time that both the vet tech and Dr Seo took to listen to my concerns about my dog Ellie. They took the time to explain everything to me and make sure that I understood the treatment plan for my dog.

Carolina C.

6 months ago

We took our dog coco for eye irritations & loss of appetite & the staff was friendly & kind. From the moment I called, the gentleman that answered was helpful. We were welcomed in with a smile. Victoria was the vet tech that helped us & she was amazing!! She was patient & kind to our coco. The vet was very helpful as well & did everything possible to help our girl. They gave us many options & customized it to our liking. We will definitely recommend everyone to go there. Thank you again to the staff. We appreciate you.

MATHEWS R.

6 months ago

My blind cat I saved I’m off the road ended up getting a infection in his cheek right side of head.it looking painful.i was really worried about it and when we arrived they invited us in the exams room that was very nice and tidy and clean.they checked him out shaved his little head on his cheek.popped-lanced squeezing the infection out.my cat was super freaked out and the Dr was able to doo all that and my cat didn’t screen out 1time…this will definitely be my go to spot.dr Kevin was super nice and helpful.wasn’t very expensive…i honestly thought they would ring me out for 1000.00 or more…they did everything and meds was $315.00!!!!! This place is definitely worth it.and they have good energy too!!!!!

Esther P.

7 months ago

My dog Freya had a very inflamed ear. I was stressing because her primary wasn’t open for a couple days. Her ear seemed to get worse even with what I was giving her. Anyways, she got taken care of super well. She usually is a bit nervous around new people but she wasn’t with Victoria. I think the calm atmosphere and Victoria taking time to get Freya comfortable was what made the visit go very smoothly. My dog usually pees at least 3 times during a vet visit . This time she only did once and was very comfortable after. She also enjoyed the treats after ear cleaning. I really felt the love for pets here and great quality care. Thank you so much!

Alejandra C.

7 months ago

I knew I was in the right place when I walked in and witnessed their excellent teamwork and communication while treating a critical patient that had arrived just before me. Kind staff and doctors that are gentle with both patients and owners. My cat is only getting better by the day. I hope I never have to take her to an urgent care again, but if I do it'll be here!

Asia P.

7 months ago

My Vet tech Omega was the sweetest and make my dog Duke feel as calm and as loved as one of her own. Dr. Wells was also kind and informative.10/10 we recommend Urgent Paws for your fur baby needs!